KL Polish currently ships to the US (including Alaska and Hawaii) and Canada. US shipping is charged at a flat rate of $4.95 per order, and Canadian shipping is $8.95 per order. We aim to ship all orders within 2-3 business days of the order being placed although it may take a few days longer when new products are released and demand is very high. US orders are expected to arrive 5-10 business days after shipping, and Canadian orders are expected to arrive within 2-4 weeks, although delays due to customs processing are possible.
We expect to begin offering shipping to other countries in 2017.
We will happily arrange a refund in the event that you receive a product which has been damaged during shipping. In order to arrange a refund for a damaged item, please email firstname.lastname@example.org within 7 days of receiving your order.
Unfortunately, we are not able to accept returns or exchanges for any reason.